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Author Jaafarabadi, Mohammad Asghari ♦ Nikjoo, Raana Gholamzadeh ♦ Beyrami, Hossein Jabbari ♦ Jannati, Ali
Source Directory of Open Access Journals (DOAJ)
Content type Text
Publisher Shahid Sadoughi University of Medical Sciences
File Format HTM / HTML
Date Created 2013-12-10
Copyright Year ©2013
Language English
Subject Domain (in LCC) RA1-1270
Subject Keyword Quality of Health Care ♦ Benchmarking ♦ Public aspects of medicine ♦ Health Services Administration ♦ Quality Assurance ♦ Medicine ♦ Health Care
Abstract Introduction: hospitals performance indicators will help monitoring, evaluation and decision making and therefore must be selected and ranked accurately. The aim of present study is identifying and selecting key hospitals performance indicators. Materials and methods: This is a descriptive and mixed (quantitative-qualitative) study. literature review and expert panel has been done to identify all performance indicators. we prioritize performance indicators by Analytical Hierarchy process (AHP) technique. The data were analyzed by Excel 2007 and Expert Choice11 software’s. Results: hospital performance indicators are classified to three areas as quality- effectiveness, efficiency- financing and accessibility – equity. Indicators like the rate of hospital average length of stay in hospital based on different diagnosis and the mean rate of inpatient waiting time are considered with highest priority performance indicators of public hospitals. Conclusion: Identifying hospital’s key performance indicators provides an opportunity for health stakeholders to identify critical and problematic points with lower costs and time and to the best correction action.
ISSN 23452609
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG ♦ Career/Technical Study
Learning Resource Type Article
Publisher Date 2013-04-01
e-ISSN 23225688
Journal Journal of Community Health Research
Volume Number 2
Issue Number 1
Page Count 9
Starting Page 30
Ending Page 38


Source: Directory of Open Access Journals (DOAJ)