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Author Gamage, Ruwan
Source Inflibnet's Institutional Repository
Content type Text
Publisher INFLIBNET Centre
File Format PDF
Language English
Subject Domain (in DDC) Computer science, information & general works ♦ Data processing & computer science ♦ Library & information sciences
Subject Keyword Library Automation ♦ Customer Care System ♦ Libraries ♦ Libsys automation software package
Abstract Today, not only business organisations, but also service organisations eye on enhancing their customer care strategies. Libraries are no exceptions. Library automation has made this task easy. This article examines how a Sri Lankan University Library has managed to cope with the issue. Also, this looks which customer care features Libsys automation software package has and how these could be further developed.
Education Level UG and PG
Learning Resource Type Article