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Author Kambič, Polona
Source Directory of Open Access Journals (DOAJ)
Content type Text
Publisher Faculty of Organisation Studies, Novo Mesto
File Format HTM / HTML
Date Created 2015-01-30
Copyright Year ©2014
Language English ♦ Slovenian
Subject Domain (in LCC) HF5549-5549.5
Subject Keyword Employment management ♦ Business ♦ Social Sciences ♦ Personnel management ♦ Commerce
Abstract Research Question (RQ): Do knowledge and skills of the director of municipal administration have an influence on employee satisfaction? Purpose: To research the knowledge and skills, a leader needs to guide employees towards reaching a work place satisfaction and consequently towards higher effectiveness of the organization. Method: A case study on a smaller municipal administration based on an interview with the director of municipal administration on development of knowledge and skills; a questionnaire for determining leadership abilities and a questionnaire for measuring work satisfaction of employees in municipal administration. Results: The influence of knowledge and skills of the director of municipal administration on employee satisfaction. Organization: Organization that strives for success needs to devote special attention to people management. Satisfied employees are successful in their work assignments and consequently contribute to effectiveness of the organization. Society: The purpose of municipal administration is to fulfill the needs of its citizens as much as possible. A quality service for citizens as service users can only be provided by satisfied employees in the municipal administration. Originality: In the municipal administration of the studied municipality a research study on the influence of knowledge and skills of the leader on employee satisfaction has not been carried out yet, so this will serve as grounds for improvement of organizational climate in the organization. Limitations/further research: The director of municipal administration is the author’s subordinate. The municipal administration has only eight employees, which is a limited sample size even though all employees participated in the research study. In the future it would be wise to conduct a study with all three municipal administrations of the Bela krajina region, as this would provide a clearer picture of employee satisfaction in the municipalities of Bela krajina.
ISSN 22325204
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG ♦ Career/Technical Study
Learning Resource Type Article
Publisher Date 2014-09-01
e-ISSN 22325204
Journal Revija za Univerzalno Odličnost
Volume Number 3
Issue Number 3
Page Count 12
Starting Page 113
Ending Page 124


Source: Directory of Open Access Journals (DOAJ)