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Author Hutchings, Anthony F. ♦ Knox, Steve T.
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract This article presents a re-engineering case study of the product requirements definition process at Digital Equipment Corporation. Based on cross-functional teams working in direct partnership with customers, the re-engineered process was designed to ensure customer satisfaction and business readiness before a line of code is written, an electronic circuit designed, or a service defined.
Description Affiliation: Quantum Corporation, 333 South Street, SHRI-3/M10, Shrewsbury, MA (Knox, Steve T.) || J.P. Morgan, 60 Wall Street, M/S: 5/75W, New York, NY (Hutchings, Anthony F.)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 38
Issue Number 5
Page Count 9
Starting Page 72
Ending Page 80

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Source: ACM Digital Library