Access Restriction

Author Jokela, Timo
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract Consider the following three stories about usability and consumer appliances. • A cellular phone with significant usability problems was launched. Still, the product was a great sales success and many users even seemed to have enjoyed using the product. • A new generation game device was developed. It had usability problems that led to wide-spread user dissatisfaction and the reputation of the product was severely damaged. • Some users of a new generation smart phone were happy with the product while others rejected it, finding its usability problems intolerable.
Description Affiliation: Oulu University, Finland (Jokela, Timo)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 1999-03-01
Publisher Place New York
Journal interactions (INTR)
Volume Number 11
Issue Number 6
Page Count 8
Starting Page 28
Ending Page 35

Open content in new tab

   Open content in new tab
Source: ACM Digital Library