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Author Ives, Blake ♦ Baroudi, Jack J. ♦ Olson, Margrethe H.
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Subject Keyword Evaluation ♦ Management audit ♦ Information satisfaction
Abstract This paper critically reviews measures of user information satisfaction and selects one for replication and extension. A survey of production managers is used to provide additional support for the instrument, eliminate scales that are psychometrically unsound, and develop a standard short form for use when only an overall assessment of information satisfaction is required and survey time is limited.
Description Affiliation: Dartmouth College, Hanover, NH (Ives, Blake) || New York Univ., New York, NY (Olson, Margrethe H.; Baroudi, Jack J.)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 26
Issue Number 10
Page Count 9
Starting Page 785
Ending Page 793


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Source: ACM Digital Library