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Author Song, Hongjun
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract Providing customer services online brought a new dimension to corporate functionalities at Federal Express.
Description Affiliation: FedEx Services, Collierville, TN (Song, Hongjun)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 46
Issue Number 6
Page Count 2
Starting Page 45
Ending Page 46


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Source: ACM Digital Library