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Author Liao, Ziqi ♦ Cheung, Michael Tow
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract What service-quality attributes must Internet banks offer to induce consumers to switch to online transactions and keep using them?
Description Affiliation: University of Hong Kong, Hong Kong, China (Cheung, Michael Tow) || Hong Kong Baptist University, Hong Kong, China (Liao, Ziqi)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 51
Issue Number 4
Page Count 5
Starting Page 47
Ending Page 51

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Source: ACM Digital Library