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Author Singer, Andrew ♦ Seymour, William ♦ Whiteside, John A. ♦ Ledgard, Henry
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Subject Keyword Human engineering ♦ Psychology of computer use ♦ Command languages ♦ Interactive languages
Abstract The work reported here stems from our deep belief that improved human engineering can add significantly to the acceptance and use of computer technology.In particular, this report describes an experiment to test the hypothesis that certain features of natural language provide a useful guide for the human engineering of interactive command languages. The goal was to establish that a syntax employing familiar, descriptive, everyday words and well-formed English phrases contributes to a language that can be easily and effectively used. Users with varying degrees of interactive computing experience used two versions of an interactive text editor; one with an English-based command syntax in the sense described above, the other with a more notational syntax. Performance differences strongly favored the English-based editor.
Description Affiliation: Digital Equipment Corp., Maynard (Whiteside, John A.) || Univ. of Massachusetts-Amherst, Amherst (Singer, Andrew; Seymour, William) || Univ. of Massachusetts, Amherst (Ledgard, Henry)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 23
Issue Number 10
Page Count 8
Starting Page 556
Ending Page 563


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Source: ACM Digital Library