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Author Ives, Blake ♦ Baroudi, Jack J. ♦ Olson, Margrethe H.
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract "User involvement" in information system development is generally considered an important mechanism for improving system quality and ensuring successful system implementation. The common assumption that user involvement leads to system usage and/or information satisfaction is examined in a survey of 200 production managers. Alternative models exploring the causal ordering of the three variables are developed and tested via path analysis. The results demonstrate that user involvement in the development of information systems will enhance both system usage and the user's satisfaction with the system. Further, the study provides evidence that the user's satisfaction with the system will lead to greater system usage.
Description Affiliation: New York Univ., New York, NY (Baroudi, Jack J.; Olson, Margrethe H.) || Dartmouth College, Hanover, NH (Ives, Blake)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 29
Issue Number 3
Page Count 7
Starting Page 232
Ending Page 238


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Source: ACM Digital Library