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Author Dexter, Albert S. ♦ Masulis, Paul S. ♦ Benbasat, Izak
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Subject Keyword Interactive systems ♦ Human factors ♦ Dialogue types ♦ Experimentation ♦ Command abbreviation ♦ Human/computer interface
Abstract An exploratory study was conducted to analyze whether interface and user characteristics affect decision effectiveness and subject behavior in an interactive human/computer problem-solving environment. The dependent variables were performance and the use of the systems options. Two of the independent variables examined, experience and cognitive style, were user characteristics; the other three, dialogue, command, and default types, were interface characteristics. Results indicate that both user and interface characteristics influence the use of the system options and the request for information in the problem-solving task.
Description Affiliation: Univ. of British Columbia, Vancouver, B.C., Canada (Benbasat, Izak; Dexter, Albert S.) || Amdahl Corp., Sunnyvale, CA (Masulis, Paul S.)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 24
Issue Number 11
Page Count 11
Starting Page 752
Ending Page 762


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Source: ACM Digital Library