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Author Aaronson, Amy ♦ Carroll, John
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract Intelligent advisory interfaces will afford new approaches to help and training problems, however little is known about the usability of such facilities. This recent study indicates that although intelligent help can support users, there are also specific potential problems.
Description Affiliation: IBM T. J. Watson Research Center, Yorktown Heights, NY (Carroll, John) || IBM US Marketing and Services Group, Franklin Lakes, NJ (Aaronson, Amy)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 31
Issue Number 9
Page Count 16
Starting Page 1064
Ending Page 1079


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Source: ACM Digital Library