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Author Frishberg, Nancy ♦ Convertino, Gregorio
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Abstract Failures to involve end users or to collect comprehensive data representing user needs are described and solutions to avoid such failures are proposed.
Description Affiliation: Informatica LLC (Convertino, Gregorio) || UX researcher and strategist (Frishberg, Nancy)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 60
Issue Number 9
Page Count 3
Starting Page 35
Ending Page 37


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Source: ACM Digital Library