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Author Francik, Ellen ♦ Cooper, Donna ♦ Rudman, Susan Ehrlich ♦ Levine, Stephen
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Subject Keyword Freestyle ♦ Cscw ♦ Computer-supported cooperative work ♦ Adoption ♦ Implementation
Abstract Multimedia communication systems promise better support for widely distributed workgroups. Their benefits for complex communication—problem-solving, negotiating, planning, and design —seem obvious, introducing appealing new technologies into the marketplace, however, can require years of Investment [13, 22]. In particular, finding productive uses for new systems takes time. Adoption strategies are needed to guide and accelerate the process.
Description Affiliation: Pacific Bell, San Ramon, CA (Francik, Ellen) || U S WEST Advanced Technologies, Boulder, CO (Rudman, Susan Ehrlich) || Wang Laboratories, Inc., Lowell, MA (Cooper, Donna)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 34
Issue Number 12
Page Count 12
Starting Page 52
Ending Page 63

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Source: ACM Digital Library