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Author Hiltz, Starr Roxanne ♦ Turoff, Murray
Source ACM Digital Library
Content type Text
Publisher Association for Computing Machinery (ACM)
File Format PDF
Language English
Subject Keyword Computerized conferencing ♦ Electronic mail ♦ Interface design ♦ User behavior ♦ Message systems ♦ System evolution
Abstract Data from 18-month operational trials of the EIES system indicate that the range of features considered valuable in a computer-based communication system increases with the amount of experience gained by using this medium of communication. Simple message systems alone are not likely to satisfy the communications needs of long term, regular users of computerized communications systems. Among the capabilities which long term, regular users find valuable are group conferences, notebooks for text composition, and self-defined commands.
Description Affiliation: New Jersey Institute of Technology, Newark (Hiltz, Starr Roxanne; Turoff, Murray)
Age Range 18 to 22 years ♦ above 22 year
Educational Use Research
Education Level UG and PG
Learning Resource Type Article
Publisher Date 2005-08-01
Publisher Place New York
Journal Communications of the ACM (CACM)
Volume Number 24
Issue Number 11
Page Count 13
Starting Page 739
Ending Page 751


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Source: ACM Digital Library