|Source||ACM Digital Library|
|Publisher||Association for Computing Machinery (ACM)|
|Abstract||Today's businesses must continuously adapt to external conditions in accelerated time frames. This requires businesses to shift from strategies that eliminate variation to those that embrace variation and changing conditions. Industrial-age Make-Sell businesses accomplished objectives by steadily eliminating variation. In contrast, today's sense-and-respond (S-R) businesses must often execute by embracing variation and learn to perform given widely varying circumstances . Specifically, the S-R business must adapt to external conditions by managing along the chain: "Sense changing opportunities→Request variation→Product variation→Response process variation→Resource variation and Information variation→Efficient delivery and feedback→Business growth and survival." (Here, the implication symbol "→" reflects cause and effect.) Recognizing that IT holds the promise of enabling the S-R enterprise, transformation is often accompanied by enterprise integration projects but with limited success. Project experiences spanning the past 10 years suggest that IT must first meet key challenges.|
|Description||Affiliation: The Ohio State University (Ramanathan, Jay)|
|Age Range||18 to 22 years ♦ above 22 year|
|Education Level||UG and PG|
|Learning Resource Type||Article|
|Publisher Place||New York|
|Journal||Communications of the ACM (CACM)|
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