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Author Olbrich, Sebastian ♦ Niehaves, Bjoern
Source CiteSeerX
Content type Text
File Format PDF
Language English
Subject Domain (in DDC) Computer science, information & general works ♦ Data processing & computer science
Subject Keyword Bi System Development ♦ Bi Success Factor Literature ♦ Present Article ♦ Daily Challenge ♦ Critical Success Factor ♦ Delphi Study ♦ Previous Study ♦ Maintenance Project ♦ Information System ♦ Two-dimensional Approach ♦ Influence Business Intelligence ♦ Multi-dimensional View ♦ Initial Set ♦ Critical Contextual Success Factor ♦ Bi Domain ♦ Specific Insight ♦ System Success ♦ Bi System Design ♦ Expert Panel ♦ Bi Manager ♦ Ranking-type Delphi Study ♦ Domain Expert ♦ Distinct Cluster ♦ Possible Ccsfs ♦ Influence Bi System Success ♦ Bi System Manager Perception
Description The present article investigates critical contextual success factors (CCSFs) that influence business intelligence (BI) system success in terms of their relevance and controllability. The initial set of CCSFs is based on an analysis of existing literature and serves as the basis for further exploration of these factors. Advances to previous studies are the validation of possible CCSFs influencing BI system design by domain experts in a Delphi Study and the multi-dimensional view of these factors. A carefully selected expert panel investigated CCSFs not only with regard to the dimensions of relevance – which is typical for ranking-type Delphi studies – they also assessed each factor in the dimension of controllability. This two-dimensional approach allowed us to identify five distinct clusters of CCSFs that influence BI system success. This paper contributes to information systems (IS) research on critical success factors in general and provides the BI domain with specific insights. The results contribute to the BI success factor literature and can potentially be generalized to other IS. BI managers may use the results to assess their daily challenges in BI system development and maintenance projects.
Proceedings of International Conference on Information Systems (ICIS 2011), Paper 12
Educational Role Student ♦ Teacher
Age Range above 22 year
Educational Use Research
Education Level UG and PG ♦ Career/Technical Study
Learning Resource Type Article
Publisher Date 2011-01-01