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Author Paasivaara, Maria
Source CiteSeerX
Content type Text
Publisher IEEE Computer Society
File Format PDF
Language English
Subject Domain (in DDC) Computer science, information & general works ♦ Data processing & computer science
Subject Keyword Project Level Coordination ♦ Supporting Structure ♦ Problem Solving ♦ Relationship Building ♦ Organizational Structure ♦ Inter-organizational Process ♦ Global Interorganizational Project ♦ Important Communication Need ♦ Interorganizational Project ♦ Surprising Finding ♦ Company Level Practice ♦ Communication Need ♦ Global Software Development Project ♦ Communication Practice ♦ Partial Synchronization
Description This paper presents communication needs, supporting structures and communication practices collected from global software development projects. The data was gathered by 32 interviews from seven global interorganizational projects. We identified four important communication needs: problem solving, informing and monitoring, relationship building, and decision-making and coordination. Structures supporting communication were: organizational structure with communicating roles, partial synchronization of inter-organizational processes, and project level coordination. Communication practices are built upon and facilitated by these structures. A surprising finding was that companies rarely had any company level practices that were used in all interorganizational projects. Instead, the practices were formed by trial and error and were mainly project specific. 1.
Educational Role Student ♦ Teacher
Age Range above 22 year
Educational Use Research
Education Level UG and PG ♦ Career/Technical Study
Learning Resource Type Article
Publisher Date 2003-01-01
Publisher Institution In ICSE International Workshop on Global Software Development