Access Restriction

Source CiteSeerX
Content type Text
File Format PDF
Subject Domain (in DDC) Computer science, information & general works ♦ Data processing & computer science
Subject Keyword Emerging Principle Architecture E-government Participation ♦ Joined-up Government ♦ Virtual Government Space ♦ Modern Governance ♦ Great Expectation ♦ Way Government Interacts ♦ Internal Process ♦ Service Management ♦ Involved Local Stakeholder ♦ Key Enabler ♦ Government Productivity ♦ Early Day ♦ Joined-up Government Approach ♦ Good G2g Synergy ♦ Public Authority ♦ Profound Transformation ♦ C2g Relationship ♦ Citizen Perspective
Abstract Since its early days, e-Government has been the source of great expectations. Presently e-Government is pursued as both a way of increasing government productivity and efficiency and as a key enabler of citizen-centric, cooperative, "seamless", but polycentric, modern governance. This implies a profound transformation in the way government interacts with the governed but also the reinvention of its internal processes and organisation, including Government-to-Government (G2G) interactions. From this starting point, this paper investigates e-Government from a citizen’s perspective under the light of both Government-to-Citizen (G2C) and Citizen-to-Government (C2G) relations. Such a “joined-up government ” approach, which builds G2C and C2G relationships on a backbone of good G2G synergy, may be pivotal for improving of the services offered to citizens. This paper reviews the concept of joined-up government from the public authority’s point of view and investigates the emerging architectures for service management and delivery. It also discusses the prospects of e-Participation through the development of virtual government spaces, where all involved local stakeholders can communicate.
Educational Role Student ♦ Teacher
Age Range above 22 year
Educational Use Research
Education Level UG and PG ♦ Career/Technical Study
Learning Resource Type Article